Cooley Dickinson Community Pulse none
  Fall/Winter 2012
In This Issue
A New Knee, a New Life
Joint Center Earns
Orthopedic Awards
More Lives Saved at CDH
A New Way to Care for You, Improve Health
’Tis the Season for
Need a PCP? Amherst Medical Welcomes You
Honoring Compassionate,
Respectful Care
Get Well Stay Well

Joint Center Earns
Orthopedic Awards


Cooley Dickinson Hospital’s orthopedic program was ranked among the top 10 percent in the nation for joint replacement by Healthgrades, the leading provider of information to help consumers make an informed decision about a physician or hospital. The findings, announced Oct. 23, are part of American Hospital Quality Outcomes 2013: Healthgrades Report to the Nation, which evaluates the performance of approximately 4,500 hospitals nationwide across nearly 30 of the most common conditions and procedures. Healthgrades bases its objective measures solely on clinical performance.

"It is because our doctors, nurses, allied health professionals, and staff take the steps necessary to ensure that our patients receive safe, high-quality care that Cooley Dickinson achieves ratings like these," said Craig Melin, president and CEO. “This award is validation from an independent authority that our staff is continuously focused on improving quality of care.

Along with the Report to the Nation, Healthgrades also released new research conducted by Harris Interactive that underscores the importance of educating consumers on clinical outcomes. According to the research, 88 percent of adults agree they have the necessary information to make an informed decision about either a physician or a hospital. But most Americans are not aware that there is data available on the chance of dying at a hospital (55 percent) or complication rates (58 percent).

Cooley Dickinson Hospital was also recognized for the following clinical achievements:


  • Recipient of the Healthgrades Joint Replacement Excellence Award™ in 2013
  • Ranked Among the Top 10 percent in the Nation for Joint Replacement in 2013
  • Ranked Among the Top 10 in Mass. for Joint Replacement for three Years in a Row (2011-2013) (Ranked 4 in 2013)
  • Five-Star Recipient for Joint Replacement for two Years in a Row (2012-2013)
  • Five-Star Recipient for Total Knee Replacement for two Years in a Row (2012-2013)
  • Five-Star Recipient for Total Hip Replacement for three Years in a Row (2011-2013)


  • Five-Star Recipient for Appendectomy for two Years in a Row (2012-2013)

Read patient Robert Banas' successful joint replacement story.
click here

A wide variation in quality exists among American hospitals, according to the Healthgrades report. Patients were 61 percent less likely to experience a major in-hospital complication when being treated at a hospital receiving five stars when compared with hospitals receiving one star across a range of common procedures, such as total knee replacement, gall bladder and spine surgeries.

Melin explained that Cooley Dickinson Hospital achieves high-quality care in part through, for example, aggressive initiatives to prevent patients from getting infections in the hospital. It was the first hospital in the Northeast and one of the first in the country to start using Xenex ultraviolet light technology following traditional cleaning of patient rooms. Use of the robot technology dramatically decreased incidence of three of the most tenacious infections found in hospitals.

For its 2013 hospital quality outcomes analysis, Healthgrades evaluated approximately 40 million Medicare hospitalization records for services performed from 2009 through 2011 at approximately 4,500 short-term, acute care hospitals nationwide.

Healthgrades independently measures hospitals based on data that hospitals submit to the federal government. No hospital can opt in or out of the analysis, and no hospital pays to be measured. Mortality and complication rates are risk-adjusted, which takes into consideration each hospital’s unique population.

The American Hospital Quality Outcomes 2013: Healthgrades Report to the Nation, including the complete methodology, can be found at

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